Frequently Asked Questions

Yes - All linen and house towels will be provided for your stay.  This does not include beach towels.

No sorry, we do not provide any baby equipment such as High chair, portacot.

Baybus Route 85 provides limited services to Waihi Beach on Tuesdays and Thursdays excluding Public Holidays. Contact Baybus for details of this service.

Our properties offer self-check-in options with lockboxes or smart locks to provide convenience and flexibility to guests. The check-in details will be sent by email up to 7 days prior to your arrival date.

No, you will receive self check-in details prior to your arrival. This gives you the freedom to check in at your leisure, anytime after 3pm.

Heating is available and varies with each property so check information provided for property.

Many but not all properties have WiFi available, please refer to the property description to confirm if available.

Many but not all properties have laundry facilities, please refer to the property description to confirm if available.

There are also several laundromats in Waihi Beach which you can use.

Call 111 for Ambulance, Fire, or Police. 

A property manager is on call for emergencies that constitute a threat to guests or property safety such as a plumbing or electrical fault.

Where possible, we will accommodate early check in or late check out requests, it depends on the bookings before and after your stay and the cleaning schedule.